Privacy Policy

How K Poku Transport LLC collects, uses, and protects your information.

1. Introduction

K Poku Transport LLC ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our transportation services or visit our website.

2. Information We Collect

We may collect the following types of information:

  • Contact information (name, phone number, email address).
  • Ride details (pickup and drop-off locations, dates, times, and special needs).
  • Billing and insurance information, where applicable.
  • Technical information when you use our website (IP address, browser type, and pages visited).

3. How We Use Your Information

We use your information to:

  • Schedule and provide non-emergency medical transportation services.
  • Communicate with you about your rides and service updates.
  • Coordinate with healthcare providers, facilities, or insurers as needed.
  • Improve our services, website, and customer experience.
  • Comply with legal, regulatory, and insurance requirements.

4. Sharing of Information

We do not sell your personal information. We may share your information with trusted third parties only as necessary to provide our services, such as drivers, dispatch partners, healthcare facilities, insurers, or as required by law.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Choices

You may contact us to update, correct, or request deletion of certain personal information, subject to our legal and contractual obligations. You may also choose not to provide some information, but this may limit our ability to provide services.

7. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date below. Your continued use of our services after changes are posted means you accept those changes.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Email: pokutransportation@gmail.com
Phone: 380 895 5245 / 380 284 9443

Last Updated: February 2026